Introduction
Atlas Medical Clinic Limited ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.atlasmedical.ie (the “website”).
1. Information We Collect
- Personal Information: Name, contact details, date of birth, and medical concern. These are collected when you complete the contact form on our website. If you book an appointment via our booking link, information is collected via our Pabau practice management software, a secure medical information storage system.
- Website Data: IP address, browser type, operating system, and usage information collected through cookies (e.g. pages visited, time of visits, device, search terms used, the previous website address from which you reached us).
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
2. How We Use Your Information
- To provide access to our medical consultations and treatments.
- To schedule appointments.
- To communicate with you regarding services or appointments.
- For statistical and reporting purposes to improve our website and ensure it meets your needs.
3. Legal Basis for Processing
We process your personal data based on:
- Consent when you voluntarily provide information.
- Contractual necessity to deliver our services.
- Compliance with legal obligations in medical practice.
4. Sharing Your Information
- We may share your data with trusted third-party service providers (e.g., diagnostic labs or allied healthcare professionals) strictly for the purpose of delivering medical care.
- We will not sell or lease your personal information to third parties.
5. Data Retention
- We retain your personal data for as long as necessary to provide our services and comply with legal and regulatory requirements.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Restrict or object to the processing of your data.
- Lodge a complaint with the Data Protection Commission if you feel your rights are violated.
7. Security
We implement robust security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Cookies
Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Please review it periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to make a complaint, please email us at info@atlasmedical.ie or contact us at:
Atlas Medical Clinic Limited
Northbrook Clinic
15A Northbrook Road
Ranelagh
Dublin 6
Phone: 01 90 20 201